Manage your business WhatsApp with professional efficiency
Orchestrate conversations, automate messages, and manage templates with full control and compliance — all in a single platform.
How does it work?
Create an account
Register your company and team in just a few minutes
Connect your WhatsApp
Link your company's WhatsApp Business account to Meros
Start operating
Serve your customers with organization and control
Your WhatsApp keeps working normally in the official app or WhatsApp Web
Organized support
View, distribute, and monitor conversations in real time, with structured queues and clear context for each agent.
Centralized history
Centralize interactions, data, and context for each customer, ensuring continuity and quality across every conversation.
Standardized communication
Use approved templates to maintain consistency, quality, and control over the messages sent by your operation.
Smart automation
Automate scheduled sends, qualification, follow-up, and routing flows while keeping full control over the handoff to human support.
Performance visibility
Track service metrics, team productivity, and the evolution of your operation to make data-driven decisions.
Full operational control
Manage access, track actions, and maintain complete visibility over the operation, with compliance as your team grows.
No need to delete anything
Connect your WhatsApp Business account without needing to migrate or delete anything, while keeping normal use on mobile or WhatsApp Web.
Official Meta integration
Connected to the official WhatsApp Business API, ensuring security, stability, and compliance with Meta policies.
Why not use only WhatsApp?
WhatsApp is great for conversations, but as operations grow, your team needs organization, control, and visibility.
Only WhatsApp
- Conversations spread across attendants
- Limited visibility over support
- Repetitive manual processes that are hard to scale
- Lack of control over access and actions
- Limited operational growth
With Meros
- Structured support for teams
- Centralized context for each customer
- Standardization for flows and messages
- Automations for recurring tasks
- Metrics to track the operation's evolution
Use cases
Meros is ideal for teams that depend on WhatsApp to support, sell, and maintain customer relationships.
Customer service
Organize conversations, distribute service, and keep clear context for each agent.
Sales and pre-sales
Track leads, standardize approaches, and maintain continuity in every negotiation.
Support and post-sale
Centralize requests, track follow-ups, and help your team maintain quality in customer relationships.
Support at scale
Structure automations and controls to handle more messages without losing organization.
Follow-up and reminders
Automate recurring communications and scheduled sends when applicable, respecting official API rules.
Team management
Track productivity, organize access, and maintain visibility over the operation.
Frequently asked questions
Clear up the main questions before connecting your WhatsApp Business to Meros.
No. You connect your current WhatsApp Business account to Meros without needing to delete, migrate, or replace anything.
Yes. Your WhatsApp Business keeps working normally in the official app and WhatsApp Web while your team operates through Meros.
No. You can connect your company's current number, as long as it is eligible for integration with the official WhatsApp Business API.
Yes. Meros uses the official WhatsApp Business API, in compliance with Meta policies.
When supported by WhatsApp coexistence and authorized during connection, Meros can synchronize the history shared by your business.
Yes. Meros helps organize service with multiple agents, centralized context, access control, and operational visibility.
Yes. Meros allows automations and scheduled sends when applicable, respecting the official WhatsApp Business API rules.
Yes. Meros integrates with your WhatsApp Business to help your team organize, track, and operate service with more control and visibility.